I. DATA PROTECTION
To successfully process your order, we require customer information such as address, email
address, and phone number.
With the help of this information, we can deliver the requested goods and inform customers about
the current status of their order.
On behalf of the company, we commit to protecting the privacy of all our customers. We collect only
the customer data necessary for conducting business and inform users in accordance with good
business practices in order to provide high-quality service.
All customer data is strictly protected and is accessible only to employees who need it for regular
operations. All company employees are responsible for adhering to data protection principles.
We commit to not using the collected data for any other purpose or sharing it with third parties.
In addition to the aforementioned data, we also collect, analyze, and process information about the
products our visitors search for and purchase. We use this data to improve our website’s offerings
and appearance, making it easier, safer, and more convenient for users.
II. CONSENT AND CHANGES TO TERMS
Using our services implies the user’s acceptance of the stated terms of use.
TipTop Clean commits to complying with all the above provisions, and any changes to these terms
will only become valid after an email notification is sent to all registered users.
III. PRIVACY POLICY – SMART VISION APP
DATA CONTROLLER
TipTop Clean,
• Kninka 48, 74400, Derventa, RS, BiH
(hereinafter: “ TipTop Clean ”, “we” or “us”) is highly aware of the data privacy importance,
takes data privacy very seriously and understands how your data privacy is important to you.
Therefore, as a data controller, we have created this Privacy Policy to make the processing of your
data transparent and understandable. This Privacy Policy explains how we collect, share, and use
personal information about you, and how you can exercise your privacy rights.
This Privacy Policy applies to:
- all individuals who access our website at https://tiptopclean.eu (“Website”),
- send us inquiries via the Website,
- engage our services (“Services”) and become our client (“Client”),
- participate in our recruitment activities (“Candidates”).
Please read this Privacy Policy given that, along with our Terms of Use and Cookie Policy, it
constitutes an agreement that applies to you. Concepts that are not defined in this Privacy Policy,
have the same meaning as defined in Terms of Use.
For any questions regarding this Privacy Policy, please contact us at contact@tiptopclean.eu
PERSONAL DATA WE COLLECT
2.1. Personal Data We Collect from You
Depending on how you use our Website or the Services, the information we may collect from you,
include:
A. Personal Data You Share with us Voluntarily
• the information you choose to share with us in your inquiry via our contact form, or otherwise,
• the information you choose to share with us during the application process for the position at
TipTop Clean.
If you contact us directly through our Contact page, or by sending an inquiry at
contact@tiptopclean.eu or any other email at the Website, or you share with us information over a
telephone conversation or social networks, we may receive your name, email address, home or
business address, job title, name of your employer, content of the messages or attachments you
may send us, and any other information you may choose to provide us.
If you contact us for employment, in the process of applying for any position in our company, you will
be asked to send us your CV and Cover Letter. During the application process for a traineeship or a
job with us, we will ask you for information regarding your professional life relevant to your future
position. TipTop Clean uses your personal information to match your skills, experience, and
education with the specific roles offered by us. This information is passed to the relevant hiring
managers and persons involved in the recruitment process to decide whether to invite you
for an interview. We will collect further information from you if you are invited to the interview (or
equivalent) stage and onwards.
If you hire TipTop Clean, we may ask you to provide any other personal information not described
above, which is necessary for us to provide the Services. It will generally be evident to you what
personal information we collect and for which purpose. For example, we will collect contact
information (postal address, email address, and telephone number(s)), and identification information.
In all other cases, in which the purpose for collecting personal information is not obvious, it will be
made clear to you at the point that you are asked to provide your personal information.
B. Personal Data We Collect Automatically
When you visit our Website, we may collect certain personal information automatically from your
device.
Specifically, the information we collect automatically may include information like your IP address,
device type, unique device identification number, browser type and broad geographic location (e.g.
country or city-level location). We may also collect information about how your device has interacted
with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our Website,
where they come from, and what content on our Website is of interest to them. This
information is collected primarily by using cookies and similar tracking technology, as explained
further in our Cookie Policy.
2.2. Personal Data We Collect About You from Third Parties
Sometimes, we may obtain your personal data without you giving us such data directly. If you are a
Candidate for a position at TipTop Clean, we may obtain information about you:
• From recruitment agencies – (e.g. when a recruitment agency contacts us to identify you as a
potential candidate);
• Through publicly available sources online – (e.g. on your current employer’s website, or on a
professional networking site like LinkedIn); and
• By reference or word of mouth – for example, through a referral from a former
employee/employer or a referee you have identified.
If you are a Client, we will process identification and background information as part of our business
acceptance, including anti-money laundering, conflict, reputation, and financial checks, and to fulfill
any other legal or regulatory requirements to which we may be subject.
Summary of the Processing Activities
Purpose of processing Legal basis
– To respond to your inquiries sent via the Contact
page or by sending an inquiry at
contact@tiptopclean.eu or any other email provided on
the Website;
– To respond and advise you regarding the rest of
your requests addressed to us;
– To provide and improve services to you;
Processing is necessary for the performance of the Agreement for the provision
of legal services or entering into such Agreement with you.
– For the recruitment process to match your skills,
experience, and education with the specific roles
offered by us;
Processing is in our legitimate interest, given that processing of data is necessary
and has minimal privacy impact on the applicant. If you wish to know more about
how we have exercised a balancing test to apply legitimate interest, please
contact us at contact@tiptopclean.eu.
– For the provision of the Services to our Clients; Processing is necessary for the performance of the Agreement for the provision
of legal services.
HOW DOES DVC SOLUTIONS KEEP MY PERSONAL DATA SECURE?
• We are highly committed to protect and respect your personal data. We do not share your
personal data with the third parties, unless:
• We have your consent to do so,
• We may be legally required to share certain information, including your personal data, with e.g.
public authorities or governmental bodies; in such case, we will not require your further consent to
share your personal data in such circumstances,
• With other legal specialists or other experts to obtain foreign legal advice and provide you with
full professional legal advice.
WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
We take administrative, technical, organizational, and other measures to ensure the appropriate
level of security of the personal data we process. Upon assessing whether a measure is adequate
and which level of security is appropriate, we consider the nature of the personal data we are
processing and the nature of the processing operations we perform, the risks to which you are
exposed by our processing activities, the costs of the implementation of security measures and other
relevant matters in the particular circumstances.
PROCESSOR ROLE SEAT
Google, Inc Analytics USA
Facebook, Inc Analytics and Marketing USA
Microsoft, Inc Analytics and Marketing USA
INTERNATIONAL TRANSFER
We may transfer your personal data outside the United States, Sweden and Bosnia and
Hercegovina. In these cases, we will transfer your personal data only:
• To the countries that offer an adequate level of protection of personal data in accordance with
the law (for example, countries of the EEA);
• To the countries which do not belong to those specified under item 1. and, but only by applying
the appropriate safeguard measure in accordance with the GDPR. For instance, if we are to transfer
personal data to the recipient in the USA (which is likely to occur as explained in the previous
Section), we will make sure that the recipient participates in the EU/US Privacy Shield Framework or
we will ensure to have a Data Processing Agreement in place with the applicable standard data
protection clauses.
HOW LONG DO WE KEEP YOUR DATA?
We will keep your personal data only as long as we need in order to fulfill the purpose for which it
was collected, or no longer then we have your permission to keep it. If you have submitted your
application for a position together with your motivation letter or CV, we will erase your personal data
within 3 months after your application has been received, unless you become one of our team
members.
YOUR RIGHTS
As a data subject whose personal information we hold, you have the following rights:
• right to be informed about collecting and using your personal data,
• right to access the personal data we hold about you,
• right to have your personal data rectified if any of them is incomplete or inaccurate,
• right to be forgotten, i.e. the right to ask us to delete or dispose of any of the personal data that
we have
• right to withdraw the consent when processing is based on the consent
• right to the restriction of processing of your personal data,
• right to object to using your personal data for a particular purpose,
• right to complain to the Information Commissioner, in the event we have not responded to
within 30 days to your request to exercise these rights or you are unsatisfied with the response.
To exercise these rights, please contact us at contact@tiptopclean.eu
CHANGES TO OUR PRIVACY POLICY
We may update and review our Privacy Policy from time to time, in order to follow changes in law or
technology practices. Any changes shall enter into force upon being published on our Website. You
are cautioned to review our Privacy Policy periodically.
We will obtain your consent to any material Privacy Policy changes if and where this is required by
applicable data protection laws.
If you do not agree to our Privacy Policy, please stop using our Website immediately.
GET IN TOUCH
Should you wish to exercise any of the rights you have as a data subject, or you have a
question for us regarding this Privacy Policy, please contact us at contact@tiptopclean.eu
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